Many Medicare Part D plans require certain medications to be filled using a specific mail-order pharmacy.
This article provides a quick reference showing which mail-order service is used by the major stand-alone Part D insurance companies.
Mail-Order Pharmacy by Carrier
| Insurance Company | Mail-Order Pharmacy | Notes |
|---|---|---|
| HealthSpring (formerly Cigna) | Express Scripts® Pharmacy | Primary mail-order pharmacy for 2026 plans |
| WellCare | Express Scripts® Pharmacy | Preferred mail-order provider |
| UnitedHealthcare (UHC) | Optum® Home Delivery Pharmacy | Part of the Optum Rx network |
| Aetna / SilverScript | CVS Caremark® Mail Service Pharmacy | Mail-order service within the CVS Health family |
| Humana | CenterWell Pharmacy™ | Humana-owned pharmacy (formerly Humana Pharmacy) |
| Blue Cross Blue Shield (BCBS) | CVS Caremark® Mail Service Pharmacy | Blue MedicareRx PDP uses CVS for mail service (2026) |
- Mail-order pharmacy requirements can vary by plan, contract year, and region.
- Not all medications can be filled through mail order (for example, some controlled substances or temperature-sensitive drugs).
- Insurance companies can change their pharmacy and mail-order partners from year to year.
Because of this, you should always confirm the mail-order pharmacy details for your specific plan before making any changes.
How to Confirm Your Mail-Order Pharmacy
To confirm the mail-order pharmacy for your exact plan, you can:
- Log into your insurance company’s member portal.
- Open your plan’s Evidence of Coverage (EOC) or Summary of Benefits.
- Look for sections such as:
- “Pharmacy Network”
- “Mail-Order Pharmacy”
- “Home Delivery” or “Prescription Delivery”
- If you do not see clear information, contact the plan’s member services phone number and ask:
“Which mail-order pharmacy does my Part D plan use for home delivery?”
If you are considering using mail order, run your HeyMOE comparison using the mail-order option and compare the total annual costs to your preferred local pharmacy. That way, you can see whether mail order actually saves you money for your specific medications.
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