If your search shows “Not Covered” for a medication across all plans, don’t assume you’re out of luck — there are still several ways to reduce costs or get the treatment you need.
1. Talk to Your Doctor First
Your first step should always be to talk with your prescribing doctor. Ask if there is a therapeutic alternative — a similar medication that’s covered by your plan and would work just as well.
Your doctor may be able to:
- Prescribe a different drug in the same class (for example, another brand or a generic that is covered).
- Adjust your dosage or formulation (for instance, two lower-dose pills instead of one high-dose pill, or a different strength that is covered).
- Switch to a combination medication that is covered by your plan.
Sometimes it’s as simple as using a covered dosage strength or formulation — your doctor can help identify the most cost-effective option that still works for you medically.
Not sure which strengths or formulations are covered? Update the drug details in HeyMOE and compare options instantly.
2. Request a Formulary Exception
If no covered alternative will work for you, your doctor can submit a Formulary Exception request to your Part D plan.
A formulary is your plan’s list of covered drugs. With a Formulary Exception, your doctor is asking your plan to:
- Cover a drug that is not on your plan’s formulary, or
- Make an exception to a restriction (like prior authorization, step therapy, or quantity limits).
Your doctor’s supporting statement must explain why:
- No covered medication would work as well for you, and/or
- The covered drugs would cause harmful side effects.
Your plan generally must respond within:
- 72 hours for a standard request, or
- 24 hours if your doctor says waiting could seriously harm your health.
If approved, you’ll usually get the medication at the copay level for the tier your plan assigns. If denied, you can still appeal.
Want more detail? Learn more about Formulary Exceptions & appeals .
3. Check Prescription Savings Programs
If the medication is truly excluded from all Part D plans, look at prescription savings programs such as:
- GoodRx
- SingleCare
- BuzzRx
You can use these coupons even if you’re on Medicare, but the purchase price will not count toward your Part D out-of-pocket limit.
Still, these programs can offer big discounts — and for some drugs, it may be cheaper to pay cash with a coupon than to fight for coverage.
HeyMOE includes coupon prices alongside pharmacy comparisons — use your results to spot major discounts instantly.
4. Ask About Manufacturer Assistance Programs
Many pharmaceutical companies offer patient assistance programs that provide medications at low or no cost for people who meet income or insurance criteria.
Search your drug name plus “patient assistance program” or visit the manufacturer’s website. Programs like NeedyMeds.org and RxAssist.org can help you find them.
Assistance programs vary widely. Always review eligibility rules carefully, especially if you're enrolled in Medicare.
5. Explore State or Charitable Assistance
Some states and nonprofit organizations offer help with prescription costs — especially for chronic or high-cost conditions.
- Check with your State Health Insurance Assistance Program (SHIP).
- Ask your local pharmacy — many keep lists of disease-specific foundations that offer grants or copay support.
6. Compare Pharmacy Pricing
Even among retail pharmacies, cash prices can vary dramatically. HeyMOE automatically compares up to 20 local pharmacies, but you can also call around or check online tools.
Sometimes changing pharmacies saves more money than changing plans.
Always check the full pharmacy list in your HeyMOE results — the lowest-cost option is often not the pharmacy you’d expect.
Bottom line:
If your medication isn’t covered by any Medicare Part D plan, don’t panic — it’s just the start of a checklist. Between your doctor, prescription savings programs, assistance foundations, and HeyMOE’s yearly reviews, you still have plenty of ways to keep your treatment affordable.
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